Policies & Agreements

Return & Refund Policy

Money Back Guarantee:

Quoits Direct has a "satisfaction-guaranteed" policy for all products purchased from Quoits Direct. Quoits Direct offers a 30 day money back guarantee on all our products. A cancellation notice and refund request must be submitted in writing within 30 days of receipt of product(s). Product(s) must be returned in "sellable condition". Client will pay all shipping and handling charges should the need arise for such a return of goods.

Return and/or Exchanges Address - All Returns and Exchanges are to be mailed to the following address:

Payment Policy

Payment is required before orders will be shipped. Payment must be made in U.S. Dollars. Shipping of products occurs only after the final payment is made.

Payment Options:

Credit Card - We accept payment by Visa, Master Card, American Express, and Discover. You may provide your credit card details using our secure server when ordering, or by contacting us with your payment details via telephone, fax, e-mail or Post Office Mail, all of which are listed on our Contact Us page.

Check/ Money Order - We accept payment by personal checks and money orders. Personal checks must clear in our bank account (3 - 5 business days) before orders are shipped.

International Orders - Orders from outside the USA can be paid for by credit card, Canadian Postal Money Order, or personal check if drawn against a bank in the USA. We cannot accept personal checks drawn against foreign banks.

Payment Address - Check and Money Order payments are to be made out to Quoits Direct and mailed to the following address:

ChargeBacks, Cancelled Checks, Non-honored Payments, Refusal of Payment, etc.

If any "reversal of payment" occurs, including, but not limited to: Invalid Credit Cards, Declined Credit Cards, Bounced Checks, ChargeBacks, Cancelled Checks, Refusal of Payment, Non-Honored Payments, Cancellations, etc., the buyer will be charged the appropriate surcharges.

Shipping Policy

Within United States:
All shipments within the United States are made via United Parcel Services (UPS). UPS Ground shipping is not available to Alaska, Hawaii or Puerto Rico. Orders are fulfilled Monday through Friday in the morning.

Please Note: We do not ship on Saturdays, Sundays or Holidays. We cannot ship to P.O. Boxes or any military installations.

Local deliveries and Pick ups:
We no longer make deliveries of quoit boards. If you would like to pick up your quoit boards and quoits we have a pick up location ten miles North of Easton, PA. Our website automatically calculates shipping costs but the transaction is not immediately processed when you check out of our online store. If you plan on picking up your quoit boards please mention that in the Shipping Instructions section during the checkout process. We will remove the shipping cost before running your credit card and will call you to arrange a time for your pick up and to give you directions to our pick up location. Most pick ups can be made within a day or two of the time of order. We are usually pretty flexible with the day and time of the pick up and we will work with your schedule.

International Orders:
International orders shipped via Express Mail, Global Priority or insured Air Mail. International customers are responsible for customs or import fees, if any. Please check with your customs office for more information. Please contact us by phone or email for international shipping charges.

Privacy Policy

Quoits Direct intends to protect the quality and integrity of your personally identifiable information. We have implemented appropriate technical and organizational measures to help us keep your personal information secure and accurate. Credit card orders from the website are also done via our secure server. Quoits Direct does not sell its email lists or any other customer information. All of our shopping cart checkout pages are secured using a GoDaddy.com Web Server Certificate. By using the GoDaddy.com Web Server Certificate the transactions on our site are protected with up to 256-bit Secure Sockets Layer encryption.

Disclaimers and Liabilities

Quoits Direct reserves the right to add, subtract, and modify these Policies & Agreements as well as all other policies by Quoits Direct. By agreeing to purchase goods and/or services from Quoits Direct, the Client is indicating that he/she/they have read, understand, and agree to the policies as stated by Quoits Direct. All pricing is in U.S. Dollars and is subject to change without notice.

No Unsolicited Email

Engaging, and/or participating in the sending of unsolicited email are explicitly prohibited on Quoits Direct servers.