Policies & Agreements
Return & Refund Policy
Money Back Guarantee:
Quoits Direct has a "satisfaction-guaranteed" policy for all products
purchased from Quoits Direct. Quoits Direct offers a 30 day money back guarantee on all our
products. A cancellation notice and refund request must
be submitted in writing within 30 days of receipt of product(s).
Product(s) must be returned in "sellable condition". Client will
pay all shipping and handling charges should the need arise for
such a return of goods.
Return and/or Exchanges Address - All Returns and Exchanges
are to be mailed to the following address:
Quoits Direct
Attn: Return/ Exchange Department
1700 Sullivan Trail, Suite 120
Easton, PA 18040-8333
Payment Policy
Payment is required before orders will be shipped.
Payment must be made in U.S. Dollars. Shipping of products
occurs only after the final payment is made.
Payment Options:
Credit Card - We accept payment by Visa, Master Card, American
Express, and Discover. You may provide your credit card details
using our secure
server when ordering, or by contacting us with your payment
details via telephone, fax, e-mail or Post Office Mail, all of
which are listed on our Contact Us page.
Check/ Money Order - We accept payment by personal checks
and money orders. Personal checks must clear in our bank account
(3 - 5 business days) before orders are shipped.
PayPal - We accept payment by PayPal service. Customer
must be sure to choose this option upon purchasing. PayPal orders
must clear in our bank account (2 - 10 business days) before orders
are shipped.
Please note:
Due to the nature of PayPal orders, customers
who choose this option will not be able to receive their product as quickly as when payment is made by credit card.
International Orders - Orders from outside the USA can
be paid for by credit card, Canadian Postal Money Order, or personal
check if drawn against a bank in the USA. We cannot accept personal
checks drawn against foreign banks.
Payment Address - Check and Money Order payments are to
be mailed to the following address with payment made out to: Quoits
Direct
Quoits Direct
Attn: Billing Department
1700 Sullivan Trail, Suite 120
Easton, PA 18040-8333
ChargeBacks, Cancelled Checks, Non-honored Payments, Refusal
of Payment, etc.
If any "reversal of payment" occurs, including, but not limited to:
Invalid Credit Cards, Declined Credit Cards, Bounced Checks, ChargeBacks,
Cancelled Checks, Refusal of Payment, Non-Honored Payments, Cancellations,
etc., the buyer will be charged the appropriate surcharges.
Shipping Policy
Postage/ Shipping :
Within United States (except local deliveries):
All shipments within the United States (except local deliveries)
are made via United Parcel Services (UPS). UPS Ground shipping is not available to Alaska,
Hawaii or Puerto Rico. Orders are fulfilled Monday through Friday in the morning.
To request your tracking number, please phone us at (610) 746-9800.
Please Note: We do not ship on Saturdays, Sundays or Holidays.
We cannot ship to P.O. Boxes or any military installations.
Local deliveries (within 20 miles of Easton, PA):
Local deliveries (within 20 miles of Easton, PA) whose orders
consist of at least one set of Quoit Boards, are delivered via
Quoits Direct. Any shipping charges will be waived.
A delivery person will phone you to make arrangements for delivery.
If you are unsure whether your shipping address is within the free
delivery range, please
email
or phone us. Local deliveries usually occur
after 5:30pm on Monday, Tuesday, Thursday, or Friday. Occasionally
local deliveries are also made on weekends.
Please Note: Orders that do not consist of at least one
set of Quoit Boards will be shipped UPS unless other arrangements
are made.
International Orders:
International orders shipped via Express Mail, Global Priority or insured Air
Mail. International customers are responsible for customs or
import fees, if any. Please check with your customs office for more
information. Please contact us by phone or
email
for international shipping charges.
Privacy Policy
Quoits Direct intends to protect the quality and integrity of your
personally identifiable information. We have implemented appropriate technical and
organizational measures to help us keep your personal information secure and accurate.
Credit card orders from the website are also done via our secure server. Quoits Direct
does not sell its email lists or any other customer information. Feel free to read the
details on our very
secure check out process.
Disclaimers and Liabilities
Quoits Direct reserves the right to add, subtract, and modify
these Policies & Agreements as well as all other policies by
Quoits Direct. By agreeing to purchase goods and/or services from
Quoits Direct, the Client is indicating that he/she/they have read, understand,
and agree to the policies as stated by Quoits Direct. All pricing is in U.S.
Dollars and is subject to change without notice.
No Unsolicited Email
Engaging, and/or participating in the sending of unsolicited email
are explicitly prohibited on Quoits Direct servers.
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